FAQ
Manufacturer or Trading Company? Where is the Company Located?
We are a manufacturer of screw air compressors, refrigerated dryers, and hot melt adhesive machines, located in Dongguan City, Guangdong Province.
What Parts Can the Company Supply?
Our main products are screw air compressors, auxiliary equipment, and maintenance parts for post-treatment equipment. We also sell downstream application equipment for air compressors, PUR hot melt glue machines, and related accessories for hot melt glue machines.
Where Are the Main Markets?
Our products are mainly exported to Southeast Asian markets such as India, Malaysia, Vietnam, and Indonesia, as well as Middle Eastern markets like Pakistan, UAE, Afghanistan, Azerbaijan, Georgia, Yemen, Saudi Arabia, and other destinations.
Can We Use the Specified Packing Method?
Yes, you can request specific packaging methods and details. Please send an email to our team for consultation and quotation.
Can You Offer Quotations for Products Not Shown on the Website?
If a product is not listed on our website, you can email us directly with your product requirements for inquiry and relevant recommendations.
Does the Product Support OEM Customization?
All our products support OEM wholesale, and we can provide customized brand information tailored to your company's needs.
What’s the Minimum Order Quantity (MOQ)?
Our pricing is divided into retail and wholesale. For retail purchases, the MOQ is 1. For wholesale, the minimum MOQ for a 20GP small container is required.
Can You Provide a Product Catalog?
Yes, you can contact us via email or fill out a contact form. We will get in touch as soon as possible and send you the catalog.
What is the Mass Production Time and Delivery Time?
Production and delivery times vary by product, typically ranging from 45 to 60 days. Accurate timelines are provided after formal consultation and during the quotation period.
What Are the Terms and Conditions of Payment?
Upon quoting, we will confirm the payment terms with you, which may include EXW, FOB, CIF, or other methods. For retail orders, full payment is required upfront. For mass production, a 50% advance payment is required, with the balance checked on the bill of lading. Most payment methods are T/T.
What Is the Product After-Sales Service Scope and Service Period?
If there are quality issues not caused by human factors within one year, we will replace the product free of charge, though shipping costs need to be covered by the customer. For after-sales issues, you can join our WhatsApp group, Facebook group, etc., for one-on-one and timely support.
